NORRCOM Support for Primary and Intermediate
Primary schools and Intermediate schools have a requirement from technology providers that is rapidly changing. The service delivery has to match the change. 4 hours on a Tuesday afternoon often doesn’t cut it, it needs to be flexible, meeting the highs and lows of the demand on the technology. Prvoviders need to help with solutions, teach, provide support for programming and robotics. They need to assist with BYOD and have people who are not sales orientated but offer different pathways depending on your unique requirement.
Here at NORRCOM we design solutions that fit the here and now but moving that forward we adjust support depending on the needs here and now. This difference is important it means we listen and work with you. NORRCOM proudly work to reduce the hours in school, its a big difference and should not be under estimated.
Why not give us a call, we can develop a solution that will save time, money and streamline your systems. After all the infrastructure needs to be akin to the electricity, when you turn it on you know it will work, you don’t hold your breath.
NORRCOM’s Other Services
We work on solutions designed around the school and its requirements, you may have outside help, you may employ part time support, the staff may perform most of the work, this really isn’t an issue, our solutions are there to assist not hinder, we want your school to operate as a house of learning, technology is just a tool.
Our sales team at NORRCOM sales large volumes of hardware from a single cable to bulk order of COL chromebooks, from cloud storage to onsite servers. All software and hardware is sold at very competitive pricing. Our sales team will turn a quote around in 4 hours. NORRCOM also work with all major lease companies, give NORRCOM a try you wont be disappointed. NORRCOM are partners with all major manufacturers but tied to none, we give advice on solutions that fit your needs not that fit our pockets.
We have worked with schools for many year moving services to the cloud, we advocate solutions that fit the school, we DO NOT simply host your server and services in our data center. We prefer to use solutions that are free to schools, these include solutions from Microsoft, Google and various other cloud providers. The cloud using N4L is merely the next step from onsite services it needs to be transparent to use and cost neutral. NORRCOM deliver this solution.
NORRCOM have moved away from the old style staff room PLD, schools have had enough of this now, development needs to be empowering, staff need to realise what they are missing and what the tools they are being shown can achieve in the learning space. We have found small groups of like paced teachers working with us to empower them to use and skill transfer is the best approach. We want to empower staff and transfer knowledge to give staff the control of systems and process they use.
NORRCOM invented the flexible school support contract, we flat line costs, keep customers informed and provide hours that suit, if its remote only, onsite and remote or call us when you need us, we can make anything work for your school and your budget. We can manage locally or remotely keeping things simple by not charging for travel, having only senior engineers.
Why Choose NORRCOM
- Family run with family values, delivering beyond expectation
- Contracts to suit your need and your pocket
- Brand agnostic when it comes to what to do and what to buy
- Regular updates of trends and best paths to follow
- Clear and concise in delivery, no ambiguity
What NORRCOM School’s Say
In 2011 Te Hihi School needed to find a new firm to provide IT support after the previous provider was unable to continue as we were moving towards allowing students to bring their own portable Apple devices. Fortunately, I was put in touch with Paul Norris from NORRCOM. Paul visited my school to assess what systems were already in place and what action we needed to take. All of the other firms that we asked to quote recommended that a server upgrade and replacing the wireless network at a total cost in the vicinity of $30-40,000. Paul ruled these out as excessive and recommended all that was needed was to install an Apple mini-server at a cost of less than $5,000.
We recently changed our ICT service provider to NORRCOM. The change over to NORRCOM was stress-free – they understand schools and provide personal service. They even organised four extra site visits during the holiday period to resolve any issues before the term started.
We have had five years of faultless service and they are an exemplary business partner in the education sector. Therefore I have absolutely no hesitation
in writing this recommendation or referring other schools to use their services.
NORRCOM has understood our vision and has provided solutions for us with this in mind. NORRCOM’s emphasis is on promoting strong relationships and
strong lines of communication. It seems that nothing has been too difficult.