Business

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Norrcom has a support structure covering all aspects of your IT systems, from Servers to Networks, we cover the complete package beginning to end.
Our mission to you our client is simple:

Server

Norrcom offer a free onsite audit of server systems recommending area’s for attention. The most common problems we can assist our customers with are outlined below.

Maintenance

This is a common problem with server software, especially Microsoft server software. Microsoft issue regular updates, often in the security area, these should be added as soon as available. Norrcom use a variety of tools to locally and remotely monitor your server, tools such as Netsupport and GFI.

Security

Some business servers run without security software. Norrcom believe the server is the core of all systems. Security here is of paramount importance and we monitor server security and activity every week, Norrcom always use NOD32 on our servers (unless customer has an alternative preference).

Capacity planning

The first thing that most customers know about capacity planning issues is response time problems. Norrcom monitor server usage, and report before small issues become big problems. We recommend a structured approach to planning for future growth

Desktop & Infrastructure

Infrastructure

This is the starting point for all computer systems. Most computer network infrastructures have been added to over the years, with little regard for how much is spent on servers and desktops. Norrcom believes the core infrastructure is the main building block for all systems; let our experience make your network perform as new.

Desktop

Once we conduct onsite evaluations we proceed to recommending possible areas for change.
Areas that are of most concern are:

 

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Network

Norrcom can assist in the layout and design of your office or school computer network. We have over 20 years experience designing, installing and maintaining fault tolerant networks. Our experience has taken us from high grade layer 3 switched networks with fibre gigabit to simple three computer networks and a desktop hub. We can recommend design changes, equipment to purchase and generally move your enterprise forward.

Design

The staff at Norrcom have decades of experience designing and building reliable network systems. Too many networks have just been added to without any consideration for design and reliability. Norrcom design business class solutions for the long term, a good network now will serve your business well into the future.

Wireless

Norrcom can provide and install wireless solutions for any scenario up to 15km in distance. This is more than most companies would ever need. Norrcom have extensive knowledge of wireless access points, wireless bridges, hotspots, blackspots, managed wireless solutions etc. We can walk you through design solutions for 802.11a,b,g as well as SuperG (high speed solution).

Cabling

Norrcom can assist in all aspects of your cable network, including:

Norrcom often utilises a single external business partner to assist in fibre termination.

Switching

We design and install fully switched systems, with an experienced eye toward fault tolerance, redundancy and manageability. Norrcom can source and install reliable business systems that help in maintaining reliable network architecture.