Our service level

Norrcom has a high standard of service that we take pride in.  We will provide you IT technical support with a bias towards excellent customer relations, an innovative approach to service with the main focus on clear communication.

Ten things you can rely on with Norrcom:

1.     We are always honest, polite, helpful and there when you need us. 

2.    We do not charge for travel.

3.    We do not charge for phone calls (within reason).

4.    You will always talk to someone when you call us, we have no answer machine.

5.    We know Apple, Microsoft, Linux and more.

6.    Keeping your systems running is our first priority. So you can get on with working.

7.    Our technicians are trained, no learning on the job

8.    We will provide you with excellent service at a cost effective price.

9.    We keep up with technology and can advise you on the best solution for your needs even if we don’t sell it.

10.  If its advice you need, we have a consulting service and can come to you.